By accessing or using the Frontburner platform, including the website at getfrontburner.com and the operator dashboard at app.getfrontburner.com (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, do not use the Service.
These Terms apply to all users of the Service, including food truck operators, their customers, and any other individuals who access the Service.
Frontburner provides a software-as-a-service platform for food truck operators that includes:
To use the Service, you must register for an account. You represent that you are at least 18 years of age and have the legal authority to enter into these Terms on behalf of yourself or the business you represent.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.
Frontburner offers subscription plans billed on a monthly or annual basis. Current pricing is available at getfrontburner.com/pricing.
If you are not satisfied with the Service within the first 30 days of your initial subscription, you may request a full refund. To request a refund, contact us at support@getfrontburner.com within 30 days of your initial purchase date. Refunds are not available after the 30-day period or for hardware purchases.
You may cancel your subscription at any time from your account dashboard or by contacting us. Cancellation takes effect at the end of your current billing period. You will retain access to the Service until the end of the period for which you have paid. We do not provide prorated refunds for partial billing periods.
Upon cancellation, your branded app, website, and associated data will be deactivated. We will retain your data for 90 days after cancellation to allow for account recovery.
You agree not to use the Service to:
We reserve the right to suspend or terminate your account for violations of this section without notice.
You retain ownership of all content you submit to the Service, including menu items, photos, business information, and branding assets (“Your Content”). By submitting Your Content, you grant Frontburner a non-exclusive, worldwide, royalty-free license to use, reproduce, and display Your Content solely for the purpose of providing the Service.
You represent that you have all necessary rights to Your Content and that it does not infringe any third-party rights.
The Service, including all software, designs, logos, and content created by Frontburner, is owned by Frontburner and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of any part of the Service without our express written permission.
The Service integrates with third-party services including Stripe (payments), Square (menu sync), and Google (business profile). Your use of these integrations is subject to the respective third-party terms of service. Frontburner is not responsible for the availability, accuracy, or conduct of third-party services.
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FRONTBURNER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FRONTBURNER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF FRONTBURNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
FRONTBURNER'S TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO FRONTBURNER IN THE 12 MONTHS PRECEDING THE CLAIM.
You agree to indemnify and hold harmless Frontburner and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from your use of the Service, Your Content, or your violation of these Terms.
These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved exclusively in the state or federal courts located in Marion County, Indiana.
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice on the Service. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us: